Privacy Policy

Welcome to Royal Stride! Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Shopify store, place an order, or interact with us. We are committed to ensuring the confidentiality and security of your data in compliance with applicable Pakistani data protection laws.

1. Information We Collect

When you visit Royal Stride or make a purchase, we may collect the following types of information:

a. Personal Information (Provided by You)

Full Name
Phone Number
Email Address
Shipping & Billing Address
Order Details & Preferences

b. Automatically Collected Information

When you browse our store, we may automatically receive:

Your IP address
Your device type (mobile, tablet, desktop)
Browser details (Chrome, Safari, etc.)
Pages visited and time spent on each page

c. Payment Information

Since we currently offer Cash on Delivery (COD), we do not collect or store any credit/debit card information. However, if we introduce online payments in the future, we will update our privacy policy accordingly.

2. How We Use Your Information

We collect your information to enhance your shopping experience and ensure smooth operations, including:

Processing your orders and ensuring timely delivery
Communicating with you about order updates, promotions, and customer support inquiries
Improving our website by analyzing customer behavior and preferences
Preventing fraud and ensuring security of transactions and user accounts

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security & Protection

We take all necessary measures to secure your personal information from unauthorized access, misuse, or disclosure.

Our website is hosted on Shopify, which provides a secure and encrypted environment.
Access to customer data is restricted to authorized personnel only.
We regularly update our security measures to prevent cyber threats.

However, since no online platform is 100% secure, we advise customers to take necessary precautions, such as not sharing their order details or OTPs with third parties.

4. Sharing of Information

We only share your information with trusted service providers when necessary:

Courier Services (to deliver your orders)
Customer Support Services (to assist you with inquiries)
Legal Authorities (if required by law enforcement agencies in Pakistan)

Your data will never be sold to advertisers, third-party marketers, or unauthorized entities.

5. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to improve your browsing experience.

What Are Cookies?

Cookies are small files stored on your device that help us remember your preferences and enhance website performance.

How We Use Cookies:

To keep your shopping cart saved
To provide personalized product recommendations
To analyze website traffic and improve our services

You can disable cookies through your browser settings, but this may affect some features of our website.

6. Third-Party Links

Our website may contain links to social media pages (Instagram, Facebook, etc.) or external resources. Clicking on these links means you are subject to their privacy policies, and we are not responsible for how those websites handle your data.

7. Your Rights & Choices

As a customer, you have the right to:

Access your personal data that we have stored
Request correction or deletion of your information
Opt out of marketing emails or messages
Raise concerns about how your data is being used

To exercise your rights, you can contact us at contactroyalstride@gmail.com.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business operations. Any updates will be posted on our website, and we encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, you can reach out to us at:

📧 Email: contactroyalstride@gmail.com
📞 WhatsApp: 03212484341

Thank you for trusting Royal Stride! Your privacy is our priority. 💙